Interest Only
Overview
- The Mortgage Market Review has thrown fresh emphasis on the need for lenders to understand their borrowers’ ability to repay interest-only loans when their terms end.
- The Financial Conduct Authority estimates 80 per cent of interest-only account holders have no valid repayment strategy in place.
- Various interpretations of the Review have concluded this means lenders should proactively contact customers.
- By working collaboratively with our client partners, HML can implement agreed strategies to understand borrowers’ repayment strategies.
Benefits we deliver
ENHANCED PERFORMANCE
- Get specialist support, enabling you to stay focused on your core business
- Work collaboratively with HML to identify potential repayment options for customers without a current strategy
IMPROVED EFFICIENCY AND EFFECTIVENESS
- Be confident your customers are dealing with a Financial Conduct Authority authorised entity with TCF at the heart of its operations.
- Analytical insight to segment your portfolio and devise appropriate, targeted contact strategies
SPEED AND QUALITY OF EXECUTION
- Address the issue early and with the confidence you are partnering with an established mortgage administration expert.
Our capability
-
Currently administer nearly 400,000 accounts
-
Rated by Fitch and S&P for primary and special servicing in the UK and primary servicing in Ireland
-
Specialist knowledge across all aspects of mortgage administration and arrears management
-
Authorised and regulated by the Financial Conduct Authority
-
Award winning 400+ seat contact centre
-
Use a blend of people and technology based solutions to deliver an agreed strategy
OUR PRODUCTS
-
Contact campaign to gather information on borrowers’ repayment strategies
- Affordability assessments based on pre-agreed criteria
- Field inbound enquiries on your behalf
- Collect voluntary overpayments
- Field agent counselling management
Related
16 May 2013
Good discussion on LinkedIn Interest-Only Mortgages Group about hot topics at the @cmlevents IO conference. What do you want to find out?
16 May 2013
FT Adviser has picked up our regional IO PR, http://t.co/wjrVuXUSp6 while @kati_tyler blog looks great on MI http://t.co/KawDkT1zIu
14 May 2013
HML's John Grimbaldeston and Martin Berry will be at the @cmlevents Interest-Only Mortgages Conference on May 22nd. Make sure you say hi!
14 May 2013
Why are borrowers quick to convert to interest-only?
13 May 2013
Interest-only customers can benefit from part and part