Case Studies
Mergers
Meeting the merger needs of existing clients
When two of HML's building society clients announced they were merging, they needed us to adapt to service the new entity.
The building society sector has been going through a period of consolidation for many years, but the financial crisis has led to a number high profile mergers and acquisitions. Following the announcement of the merger of two long standing clients, it was important for HML to adapt its relationship with the new enlarged society quickly and painlessly for all involved.
A new set of servicing standards were agreed, which led to a complete refresh and renewal of the relationship, in line with the new building society's expectations and requirements. Our governance structure was consolidated into a centralised client management approach, helping the client to quickly embed its partnership with HML into its new entity.
