HML. The ability in financial outsourcing

We can help you seize market opportunities more quickly

Your business is under pressure but restructuring your product range in line with the current climate is a necessary and protracted process. It demands time, cost and infrastructure at a time when these are at their most stretched. To steer a course through this, you need to be responsive and sure footed.

HML can help you launch new products on a single system without having to consolidate your legacy systems. This means you can introduce or /re-introduce products to market quicker and more efficiently. In effect, you get instant systems for new products without having to invest heavily in the associated fixed costs infrastructure.

We can alleviate the stresses of managing multiple legacy systems

Mergers and acquisitions are commonplace in the current market. You may have recent portfolio or asset purchases that either don’t fit within your business model or sit on different IT platforms. This all amounts to a drain on your resources which could be more valuably and productively redeployed elsewhere. Why not outsource the management of these assets to HML? We can manage them on our own servicing platform and allow you to refocus on your preferred operating model.

If you are interested to see how we might perform compared to your own internal teams then why not trial us with an area of your business. We'll put our own capability head to head against yours in a 'Champion-Challenger' situation.

Reduce your risk exposure without compromising your mutual principles

Working with HML enables you to respond quickly to market demands on your product range by introducing new products without increasing your headcount. What’s more, you save the time and associated costs of training existing staff on new products leaving them to concentrate on core activities and on customer service.

HML’s servicing platform is ideally placed to serve the needs of the building society sector. We work with building societies in a number of guises, including outsourcing of excess capacity and managing product areas that are overly demanding on limited resource capacity.

With HML you can launch new products on a single system without having to consolidate your legacy systems and with over 20 years mortgage administration experience you can be certain you’re in safe hands. We have a dedicated compliance team who ensure we operate within a prudent risk management framework in line with the mutual principle of responsible behaviour. Partnering with us helps you manage the cost and risk associated with legislative and regulatory change.

We can alleviate the stresses of managing multiple legacy systems

Consolidation has been occurring in the building society sector for many years but has been accelerated by the recent financial crisis. You may have recent portfolio or asset purchases that either don’t fit within your business model or sit on different IT platforms. This all amounts to a drain on your resources which could be more valuably and productively redeployed elsewhere. Why not outsource the management of these assets to HML? We can manage them on our own servicing platform and allow you to refocus on your preferred operating model.

If you are interested to see how we might perform compared to your own internal teams then why not trial us with an area of your business. We'll put our own capability head to head against yours in a 'Champion-Challenger'.

Reduce your costs/risk in the current climate - and be geared for the recovery

Under these market pressures withdrawing from the lending market and reducing your staff numbers accordingly may have left you managing a lending book that represents significant cost for nil return.

HML can help. We have worked with some of the world’s leading banks and financial institutions to manage their books on a 'tick-over' basis while the lending market is slow. This has meant that they have been able to concentrate resources on their core activities.

When the market picks up they will have the flexibility to respond quickly and seize opportunities (including selling portfolios) without needing to boost staff up or invest in systems.

Partnering with us would help you to reduce your fixed costs and operate instead within a variable cost model, increasing your responsiveness and ability to adapt to the market conditions through our best in class financial outsourcing solutions.

All the benefits of outsourcing now on your doorstep

HML works with a number of Irish lenders and has a site in Derry in Northern Ireland.

Outsourcing is a relatively new model in Ireland, as most lenders have tended to retain their full operational capabilities in-house. HML aims to make outsourcing more than a cost effective solution, but a means by which financial institutions can enhance the quality and sophistication of their IT platform and processes, collections and arrears management, and service delivery.

As a company already operating within the Irish market, HML recognises that incoming overseas financial institutions who are launching new brands and products here have no infrastructure in Ireland. Irish savers’ and borrowers’ money therefore goes out of the country, without generating employment opportunities or contributing to the economic growth and infrastructure.

We aspire to extend our presence in the finance industry and local business communities.

An instant back office for a financial services offering - all of the capability with none of the risk

HML can provide you with all the required systems, processes and people to launch, maintain and monitor mortgage product(s) as a fully branded service. As a full business process outsourcer, HML can work alongside retail partners to provide a low risk route into providing financial services without incurring the significant capital investment. In addition we offer the reassurance of providing you with an experienced and FSA regulated partner.

HML generates essential management information and performance analytics to ensure you have the clearest picture available of trends within your portfolio and the wider market.

You can achieve long term competitive advantage by utilising our expertise in portfolio management, enhanced by the use of Lean management techniques and advanced optimisation tools.

Increase your credit management capability without increasing your fixed costs

In the current climate finance companies are operating with reduced staff numbers whilst attempting to manage an increasing number of defaults (or risk of defaults). Your staff are a fixed cost and are likely to be working at capacity managing outstanding customer debts which represents significant fixed overhead cost for minimal return. With no new lending to balance these costs, you may find yourself facing an uphill struggle trying to mitigate risk, losses and excessive resource absorption.

In partnership with HML, finance companies can successfully outsource credit management overspill as a variable cost (which you can 'switch on/switch off' to suit your requirements). We can help you reduce your overheads, workload and risk, whilst delivering an expert service.

Reduce the cost and risk of managing your UK lending book - and be geared for the recovery

You may well have entered the UK market at a time when the conditions were buoyant, but are now finding yourself managing a static and/or reducing book, absorbing much fixed cost with minimal return.

As a market leader in financial outsourcing, HML is ideally placed to take over the administration of your UK book. This in turn may allow you to replace fixed costs with variable cost as well as freeing up your resource to focus on core services and territories. When the market does recover, your partnership with HML will ensure you have the flexibility to re-enter the market quickly, without incurring any of the fixed costs associated with the required systems, people and premises.