HML. Homeloan Management Ltd

· The North West accounts for more than 10% of mortgage accounts that have converted to full repayment since the beginning of 2008 · The move is also a popular one among residents in the West Midlands, where 9.3% of full-repayment conversions have taken place · Ireland is the most popular region in terms of full-repayment conversions – with almost 25% occurring here · Ben Chambers, HML product manager, suggests that full repayment isn’t the only answer The Financial Conduct Authority’s (FCA) interest-only thematic review laid out several good practice interest-only strategy options for lenders. One of these was…

With the FCA today publishing their findings on their interest only thematic review, we have provided the following short summary of what these findings actually mean to lenders and their customers. This is a topic that we have been leading discussion in over the last 18 months and actively engaging with our clients to ensure a plan for early intervention is laid out. Background: The FCA has published the findings from their thematic review on the maturity of interest-only mortgages, which was undertaken to understand the risk to borrowers who reach maturity and do not have the capital to…

HML, the leading financial outsourcing company, has been shortlisted for a European Outsourcing Association (EOA) award. The organisation’s interest-only mortgage customer contact review has been shortlisted in the Innovation in Outsourcing category. The main premise of the review is that early contact of interest-only mortgage customers can flag up to borrowers the need to address any shortfalls in their repayment plans. Early customer contact can potentially have many benefits, such as instigating repayment action on behalf of the customer, helping them avoid the route of repossession and reducing the regulatory and credit risk profile of lenders by being proactive in…

Skipton Building Society (SBS) recently released its financial results, which showed that profit before tax stood at £36.4 million in 2012. This represents a 64 per cent lift on 2011’s pre-tax profit of £22.2 million. In addition, net lending reached £0.4 billion, with the building society asserting that it plans to increase its lending throughout 2013. The biggest driver behind the improved performance of SBS was its Mortgages and Savings division, which returned profits of £4.9 million last year. HML – of which SBS is the parent company – moved back into profit during 2012, with pre-tax profits of…

HML, the leading financial outsourcer, has signed a new five-year contract to continue servicing the Kensington Mortgage Portfolios. Andrew Jones, chief executive officer of HML, signed the deal with Kensington head Keith Street in January and this continues the longstanding relationship that the two organisations enjoy. HML has serviced Kensington’s Mortgage Portfolios since their launch in 1994. Mr Jones said: “Kensington is a longstanding and valued strategic client of HML and we have made a significant investment in this relationship to which we are fully committed. We are absolutely delighted to extend it for a further five-year period.” Mr…

· HML predicts that 33,000 properties will be repossessed during 2013· The CML said there were 33,900 repossessions in 2012, meaning HML’s prediction for 2013 is approximately 2.7% lower than the number of properties repossessed last year· Northern Ireland will have the highest repossession rate at 1.29% during the year, while the South West will have the lowest at 0.18%· Northern Ireland will have more properties repossessed than any other region (4,073), while the North will have the lowest number of repossessed properties during 2013 (1,442) Repossessions are set to total 33,000 during 2013, according to HML. Analysis has…

HML has successfully taken part in an employment initiative called Bridge to Employment. Bridge to Employment is a scheme which runs across Northern Ireland that helps individuals aged 18 and above find work. Applicants must be unemployed or work less than 16 hours a week to be eligible to apply and, if successful, they can move on to the training stages. The training, which is funded by the Department of Employment and Learning (DEL), is designed to equip candidates with the skills required to carry out the role which is being advertised by an employer. The employer will guarantee…

HML, the leading specialist financial outsourcer, has appointed Nigel Turner as Chief Commercial Officer. Reporting to Chief Executive Andrew Jones, Nigel has responsibility for developing HML’s commercial relationships with existing clients, as well as the generation of business with new clients. In addition to HML’s existing portfolio his role includes the development and implementation of new product and marketing strategies to generate further value for clients. Nigel joins HML from Logica plc where, for the past seven years, he was Managing Director of its Global Products Business supplying solutions to financial services organisations across the world. Prior to that,…

We are pleased to announce that our Portfolio Servicing team recently won The Best Debt and Arrears Strategy for Non–Lenders award from Mortgage Finance Gazette. Here’s an outline of how we won this prestigious award. Portfolio Servicing Clients: A Case Study Our first case study set out the value added for one of our clients, which included: - Reduced the number of arrears cases by 104, or 4.49% in comparison to the increase of 172 cases for the 12 months prior - The level of cash collected against cash due increased from 80.92% to 93.84%, equivalent to over £1.75m…

On Monday 12th November, our Derry site played host to a BBC film crew for the day who filmed a unique feature on HML and the long-standing support we provide to Children In Need.10,000 calls placed Each year many of our consultants volunteer to man the phones on the evening of Children In Need and process the many donations that come in from the generous public. Now in its sixth year, HML continues to be chosen as a main contact centre due to the scale of operations we employ as part of our day-to-day core business activity; almost 400,000…