Case Studies
CASE STUDY: Customer contact services
Diversifying the use of hml's call centre
CASE STUDY: Euro client
HML's first ever Euro client
CASE STUDY: Mergers
Meeting the merger needs of existing clients
CASE STUDY: New lender: Irish market
Helping a start-up become a market leader
CASE STUDY: Standby servicing
Providing standby servicing and cash bond administration
CASE STUDY: Outsourced mortgage servicing
Established lender outsources its mortgage servicing
CASE STUDY: Prime time contact service
Weekend working delivers enhanced call centre results
CASE STUDY: Text messaging service
Text messaging improves client contact rates
CASE STUDY: Asset Purchase
Asset purchase completed within eight weeks
CASE STUDY: New Lender
Launching a new lender into the UK mortgage market
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