Success from sustainability
HML has 20 years experience and would sit comfortably in the top 10 UK lenders based on having assets under management of approximately £45billion.
HML works for over 30 UK and Irish lenders and has over 45,000 different financial products on its system, ranging from straightforward loans through to complex niche products such as equity release.
A major source of HML’s success in the last 10 years was the expansion of the specialist lending sector. By utilising HML’s outsourced servicing, numerous new entrants were able to come to market quickly, thanks to a scalable servicing solution provided at variable cost.
Speed to market has always been a key attribute of HML and our streamlined processes enable our lender partners to bring new product categories to market in as little as six weeks.
In the current environment, HML's experience in handling arrears and possessions gives us a real competitive edge. We support customers struggling to pay their mortgages and ensure compliance with the Financial Service Authority's principle of 'Treating Customer Fairly'.
Over the last year, through an approved multi-million pound investment, we have been focusing on making further improvements to our service quality, re-engineering our business according to Lean techniques, improving employee engagement, delivering a more consistent and wider range of services, and future-proofing our IT systems. The result will be a more robust, flexible, and scalable technology and service proposition than ever before.
HML is always looking to add to its existing portfolio of abilities by offering value-added services to both existing and new clients.
Our ability can be yours
Call HML now to see how our expertise can help you – 01756 692272
OUR INDUSTRY PARTNERS...
